Installation and Troubleshooting Instructions

A picture of two different types of tools.

Slide/Swivel to Air Adjust Pedestal installation

  • 1. The swivel lever should be in a down position when placing the chair on the air pedestal.
  • a. This allows the chair and slide/swivel to fully seat itself onto the pedestal.
  • b. Once the chair/swivel is fully seated on the air-adjust pedestal move the Swivel lever back into the upright position.
  • 2. Turn the tension knob clockwise until tight, then back a half turn counter-clockwise.
  • a. This ensures the chair is secure on the pedestal and not “wobbly.”
  • b. The chair should be in the middle/center position when testing the up and down function. If fully forward or backward – will be more difficult to test.
Slide Swivel Install Instructions

Trouble Shooting Pedestal Operation

Problems that may occur:

  • 1. When the air ride handle is pulled up (activated), nothing happens?

    The most common cause of this problem is when the slide is not seated on the post so that the adjustment leveler does not touch the adjustment screw.

    To fix this problem see Slide/Swivel to Air Adjust Pedestal installation.

  • 2. The pedestal rises without the air ride handle being activated or it is stuck in the up position.

    The problem is the adjustment screw is too high so that it is activated even when the adjustment handle is not engaged.

  • 3. The pedestal sinks to the lowest point when weight is applied without the air ride handle being activated or it is stuck in the down position. The problem is the adjustment screw is too low so that it cannot be activated when the adjustment handle is engaged.

A person holding the handle of a tool box.
A person is using the screwdriver to adjust the height of the screw.

The Fix for Problem #2 and #3 is to Raise, or Lower the Adjustment Screw

  • Remove the seat and slide the swivel from the post. To do this you must loosen the tension knob and lift the swivel lock handle. Then pull the seat slide assembly from off the post. Make sure you pull straight up, giving the seat slide assembly a slight shake as you pull.
  • Locate adjustment screw. See Fig. 3. You will use a Phillip’s head screwdriver to adjust the screw.

If you have Problem #2, the adjustment screw is too high, adjust the screw down by turning clockwise ¼ turn. Apply pressure to the top of the unit to see if it will go down without activating the handle, and adjust the screw another ¼ turn clockwise. Continue this process until the unit lowers/raises when the height adjustment handle is raised, and will hold weight without the handle being activated.

If you have Problem #3, the adjustment screw is too low, adjust the screw-up by turning the screw counter-clockwise ¼ turn. If the unit will still not raise or lower while the handle is activated, turn the screw another ¼ turn counter-clockwise. Continue this process until the unit raises/lowers when the height adjustment handle is raised and will hold weight without the handle being activated.

Replace the slide/swivel onto the post by holding the swivel lock handle so that the pin is retracted. Turn the tension knob clockwise until tight and then counter-clockwise ½ turn. See Slide/Swivel to Air Adjust Pedestal installation.

Trouble Shooting Pedestal Operation